09:00 - 09:05

Chair’s Opening Remarks

Fay Maxted OBE

Chief Executive, The Survivors Trust

09:05 - 09:20

Update on the Victims Bill

09:20 - 09:35

Improving Experience of the Criminal Justice System for Victims

  • Update on Victims and Prisoners Bill
  • Addressing funding challenges
  • Ensuring dignified and fair treatment of victims
Sir Robert Neill MP

Sir Robert Neill MP

Chair, Justice Committee

09:35 - 09:55

The Role of Police and Crime Commissioners in Delivering Justice for Victims

  • Victims and Prisoners Bill and delivering best outcomes for victims
  • Exploring the new role of Police and Crime Commissioners in Victims’ Code compliance monitoring

Sophie Linden

Victims’ Lead, Association of Police and Crime Commissioners and London’s Deputy Mayor for Policing and Crime

09:55 - 10:25

Enshrining the Principles of the Victims’ Code

  • Discussing the challenges of compliance with the Code
  • Improving victim awareness of victims’ right to review and the wider Code
  • Strengthening access to restorative justice for victims
Wasim Ali

Wasim Ali

Assistant Police and Crime Commissioner for West Midlands

Nick John

Commander Nick John

Head of Criminal Justice and Lead for Victims, Metropolitan Police Service

Elliot Colburn

Chair, All-Parliamentary Party Group (APPG) for Restorative Justice

10:25 - 10:55

Ensuring Key Agencies Work Together to Improve Service Provision for Victims

  • Collaboration between police, local authorities, health and support services to commission services for victims led by demand and what works for victims
  • Delivering more joined up community-based services
  • Enhancing the roles of IDVAs and ISVAs
Suzanne Jacob

Suzanne Jacob

Chief Executive, SafeLives

NHS England logo

Fabienne Thompson

Head of Prevention, NHS England

Michaela Richards

Head of Safer Communities, East Sussex County Council

10:55 - 11:00


11:00 - 11:30

Commissioning Services for Child Victims

  • Working together to commission and deliver demand-led services for child victims
  • Facilitating the flow of necessary information between agencies
  • Importance of Children’s Independent Domestic Violence Advisors (CHIDVAs) and Children’s Independent Sexual Violence Advisors (CHISVAs) in delivering justice for children

Anne Campbell

Chief Executive, Embrace CVoC

Ben Donagh

Children and Young People National Lead, Victim Support

Marcia Brabbs

Children and Young Person's Independent Sexual Violence Advisor and Group Work Facilitator, Survivors UK

11:30 - 11:40

Lived Experience - The Importance of Lived Experience in Building a Better Support for Victims

Case study with Emily Hunt OBE, Independent Advisor to End-to-End Rape Review and Justice Campaigner

Emily Hunt OBE

Independent Advisor , End-to-End Rape Review and Justice Campaigner

11:40 - 12:00

Networking Break

Meet your colleagues and make new connections on our virtual platform.

12:00 - 12:30

Ensuring Effective Communication and Better Engagement with Victims at Trial

  • Addressing court backlogs and extended time for cases to come to court
  • Furthering the provision of pre-recorded cross-examinations for vulnerable witnesses
  • Improving the experience for victims
  • Ensuring victims are treated fairly and have confidence in the justice system regardless of outcomes

Jo McKenzie

Deputy Director, Victims Transformation Programme, Crown Prosecution Service

12:30 - 13:10

Improving the Support for Victims Post-Sentencing

  • Keeping the victims informed post-trial and signposting to all relevant agencies
  • Making necessary arrangements for the protection of victims
  • Parole hearing and the impact of the Victim Personal Statement
  • Ensuring public safety is priority when making release decisions
  • Supporting victims facing after-effects of crime
  • Resolving complaints to victims’ satisfaction
Faith Geary

Faith Geary

Chief Operating Officer, Parole Board

Angela Cossins

Regional Probation Director South West, HM Prison & Probation Service

Rebecca Hilsenrath

Chief Executive Officer, Parliamentary and Health Service Ombudsman

13:10 - 13:15

Chair’s Closing Remarks

Fay Maxted OBE

Chief Executive, The Survivors Trust

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