Event Summary
Phase 2 of Awaab’s Law comes into force in October 2026. In addition to damp and mould, social landlords will need to investigate and remedy excess cold, heat, fire risks, electrical hazards and hygiene failures within strict statutory timeframes. Where homes cannot be made safe quickly enough, landlords must fund suitable alternative accommodation for residents.
Following our first Awaab’s Law conference in April 2026, this conference focuses on what implementation will look like in practice, how to investigate and triage the new hazard categories effectively, and how to meet 15-working-day repair deadlines across a much broader range of risks.
You will hear an update from the Regulator of Social Housing on enforcement expectations and what adequate evidence of compliance looks like under Phase 2. The Housing Ombudsman published findings in May 2026* that landlords routinely treat linked hazards (excess cold, damp and mould) in isolation rather than together. This conference will set out how to build an integrated approach, covering embedded hazard identification, cross-team working, and the documentation standards that protect your organisation from legal and regulatory risk.
We will examine the legal framework in full: obligations under Phase 2, the decant duty, criminal prosecution risk for serious failures, and what early tribunal and enforcement activity is telling us about how the law is being applied. Whether you are managing a small stock or a large, diverse portfolio, you will leave with a clear picture of what compliance requires and where the risk lies.
Bringing together legal specialists, housing association and local authority directors, and repairs and asset management leads, join us online to find out how organisations are managing Phase 2 in the first weeks of implementation. Learn about where the operational pressure points are, what contractor capacity challenges are emerging, and how technology is being used to classify, track and evidence compliance across the new hazard categories.
Phase 3 of Awaab’s Law is expected in October 2027, extending statutory timeframes to cover almost all remaining HHSRS hazard categories. This conference will also help you begin planning your compliance roadmap for the year ahead.
Don’t miss this opportunity to take away practical, evidence-based guidance and leave ready to manage your Phase 2 obligations with confidence.
*Housing Ombudsman, Learning from Severe Maladministration: Windows, May 2026
Key Points
- Broadening hazard recognition and repairs processes beyond damp and mould
- Expectations from the Regulator – evidence standards, enforcement activity and the Safety and Quality Standard in the context of Phase 2
- An update from the Housing Ombudsman – new casework since April 2026, emerging complaint patterns, what ‘adequate’ complaint handling looks like under the new hazard categories
- Latest guidance on the Housing Health and Safety Rating System (HHSRS)
- Understanding the developing legal landscape: decant duty triggers, criminal prosecution risk, early tribunal decisions and evidencing compliance
- Integrating Phase 2 hazard categories into repairs workflows and case management systems
- Developing cross-team working: aligning repairs, building safety, housing management and legal teams around shared accountability
- Managing contractor capacity and supply chain issues including risk management and contingency planning for cases when the statutory deadline is not met
- Using digital tools and AI to triage, track and evidence compliance across the new hazard categories
- Strategies to support vulnerable tenants less likely to report hazards or allow access to their property
- Planning for Phase 3 and how to build a compliance roadmap for October 2027
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Group discounts
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