Course Summary

Join our Influencing and Negotiation online training to improve your persuasive, influencing, and negotiating skills in the workplace. You will learn to:

  • Build rapport and develop active listening skills
  • Increase your confidence and persuasion abilities
  • Communicate clearly and ask insightful questions

Gain insights into your personal influencing style and develop the confidence to assert your ideas and negotiate effectively.

Explore different negotiation models, understand the importance of preparation and planning, and master techniques for handling objections. Learn about the concept of “packages” in negotiations, identify common mistakes, and discover key steps for success.

Guided by our expert trainer, learn advanced strategies to influence decisions and negotiate outcomes that benefit all parties while maintaining strong relationships.

Explore techniques and identify areas for further development. Through practical exercises, you will practise your skills and learn when to walk away from a negotiation, preparing you for future interactions.