Course Summary

Join our Influencing and Negotiation online training to improve your persuasive, influencing, and negotiating skills in the workplace.

Gain insights into your personal influencing style and develop the confidence to negotiate effectively. The course will explore different negotiation models, and the critical importance of preparation and planning in any negotiation. Discover the concept of “packages” in negotiations, identify common mistakes, and take away the key steps for success.

Improve your communication skills – building rapport, listening actively, and asking effective, purposeful questions. Demonstrate charisma and gravitas to enhance your presence and influence.

Through practical exercises, you will practise your skills and learn when to walk away from a negotiation. Master negotiation techniques, including how to handle objections and close deals confidently and persuasively.