Everyone affected by a patient safety incident should have the opportunity to be listened to and share their experience.
This interactive course will help you to understand how to engage and involve patients and their families in patient safety incidents.
Attend this timely half-day Patient Safety: Engaging Patients and their Families online training course to learn about essential procedures and obligations such as the Duty of Candour and Martha’s Rule – the new requirement to provide access to 24/7 critical care reviews of patients; and how these relate to the Patient Safety Incident Response Framework (PSIRF).
You will analyse different scenarios and discuss with peers what “good” looks like and practical steps to improve communication with patients, decision making procedures and escalation routes.
Leave the day confident about the latest guidance and take away tips to go beyond compliance to achieve best practice in your NHS trust.
Expert Trainer and Consultant
Peter Walsh is a World Health Organization ‘Patients for Patient Safety’ champion, and associate editor of the Journal of Patient Safety and Risk Management. Until 2023 he was CEO of Action against Medical Accidents (AvMA – the charity for patient safety and justice) for 20 years, where he led the campaign for the Duty of Candour.
Take part in this interactive scenario-based session
Take this opportunity to raise your questions with our expert trainer and receive feedback on your individual challenges
Peter Walsh is a World Health Organization ‘Patients for Patient Safety’ champion, and associate editor of the Journal of Patient Safety and Risk Management. Until 2023 he was CEO of Action against Medical Accidents (AvMA – the charity for patient safety and justice) for 20 years, where he led the campaign for the Duty of Candour.
Expert Trainer and Consultant
Peter Walsh is a World Health Organization ‘Patients for Patient Safety’ champion, and associate editor of the Journal of Patient Safety and Risk Management. Until 2023 he was CEO of Action against Medical Accidents (AvMA – the charity for patient safety and justice) for 20 years, where he led the campaign for the Duty of Candour.
This course is CPD Certified.
Contribute 4 hours towards your Continuing Professional Development (CPD) and receive a certificate of attendance.
Westminster Insight provides bespoke training at a time and place to suit you and your organisation’s needs. All our courses can be provided online, at your place of work or a venue of your choice. Additionally, we can tailor or create a course to suit the exact needs of your organisation. We will discuss the learning outcomes with you and tailor the training to the needs of your organisation.
Benefits of in-house training:
Flexible – Schedule a course date and times that work best for you and your teams. Upskill your teams immediately as training needs arise. Choose from in-person or online and bring your teams together to learn in an interactive, friendly environment.
Cost-effective – Train groups of individuals working in the same organisation without incurring travel or accommodation costs.
Customised Content – Our experienced trainers work with you to ensure that the course content is tailored to meet the needs of your teams and organisation. Benefit from the opportunity to have in-depth discussions about scenarios in your organisation in a confidential forum.
Find out more about our tailored training solutions by contacting us at learning@westminsterinsight.com
Westminster Insight can also provide this training as an inhouse course, to find out more email learning@westminsterinsight.com.
Wednesday 22nd January 2025
Wednesday 30th April 2025
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