Emotional intelligence (EQ) can improve your communication by allowing you to stay calm under pressure and manage your emotions. Emotionally intelligent people tend to handle stress better and can defuse conflict.
Our half-day Emotional Intelligence and Effective Communication in the Workplace masterclass is designed to help you understand and improve your communication style and harness the benefits of EQ to be able to engage, influence and inspire others.
By strengthening your emotional intelligence (EQ), you can improve the effectiveness of your communication, enhance your resilience and help build strong relationships in the workplace.
This interactive course will allow you to practise your new skills and receive expert advice from the trainer on how to improve further, so that you can empathise with others, reduce stress in the workplace and improve team performance.
Really enjoyed it, very useful and will certainly try getting more of this into my everyday life too.
Val Noble, National Trust
Smooth running and everything worked, which helped us focus on the content. I liked the networking break a lot, a break that was productive and kept you thinking about the content.
Joanna Kori, Encompass Corporation
A number of very interesting points.
Mitzi Mace, Insolvency Service
Coach and Mentor
Clare Barnett is an expert coach and trainer. For over 20 years Clare has been focused on people and organisational development. She has worked with a wide range of organisations, including the NHS, Education and small and medium sized organisations.
This work has included coaching organisation leaders, working with their teams and delivering leadership and coaching qualifications.
Take the chance to practise your communication using EQ to self-regulate
Use the skills you have learnt to resolve a fictional conflict in a workplace setting and practise self-regulation and social awareness when responding to a challenge.
Clare Barnett is an expert coach and trainer. For over 20 years Clare has been focused on people and organisational development. She has worked with a wide range of organisations, including the NHS, Education and small and medium sized organisations.
This work has included coaching organisation leaders, working with their teams and delivering leadership and coaching qualifications.
Coach and Mentor
Clare Barnett is an expert coach and trainer. For over 20 years Clare has been focused on people and organisational development. She has worked with a wide range of organisations, including the NHS, Education and small and medium sized organisations.
This work has included coaching organisation leaders, working with their teams and delivering leadership and coaching qualifications.
This course is CPD Certified.
Contribute 4 hours towards your Continuing Professional Development (CPD) and receive a certificate of attendance.
Westminster Insight provides bespoke training at a time and place to suit you and your organisation’s needs. All our courses can be provided online, at your place of work or a venue of your choice. Additionally, we can tailor or create a course to suit the exact needs of your organisation. We will discuss the learning outcomes with you and tailor the training to the needs of your organisation.
Benefits of in-house training:
Flexible – Schedule a course date and times that work best for you and your teams. Upskill your teams immediately as training needs arise. Choose from in-person or online and bring your teams together to learn in an interactive, friendly environment.
Cost-effective – Train groups of individuals working in the same organisation without incurring travel or accommodation costs.
Customised Content – Our experienced trainers work with you to ensure that the course content is tailored to meet the needs of your teams and organisation. Benefit from the opportunity to have in-depth discussions about scenarios in your organisation in a confidential forum.
Find out more about our tailored training solutions by contacting us at learning@westminsterinsight.com
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Friday 28th March 2025
Wednesday 27th August 2025
Tuesday 25th March 2025
Unit 51-54 Maltings Place, 169 Tower Bridge Road, London, United Kingdom, SE1 3LJ
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