Course Summary

 

New anti-social behaviour provisions under the Crime and Policing Act 2026 come into force across England and Wales on 26 October, including Respect Orders, new housing injunctions for nuisance and annoyance, and changes to closure notices. Together, they represent a significant change to the ASB toolkit available to social housing providers.

Get ready ahead of the changes at Westminster Insight’s Managing ASB Cases in Housing online training course, taking place on Wednesday 14th October.

Led by an expert trainer with extensive experience in local authorities and housing associations, this one-day course gives a practical overview of the new powers and shows you how to use them to tackle ASB and strengthen partnership working.

Designed for housing professionals, the course also looks at how to manage ASB complaints confidently and consistently while meeting the Housing Ombudsman’s expectations. Learn how to communicate effectively with both complainants and alleged perpetrators, taking a fair, balanced and resident-focused approach.

Through case studies and practical scenarios, develop the skills to assess risk, gather and evaluate evidence, share information, and make informed decisions. This course covers a broad range of ASB issues, including noise nuisance, harassment and cuckooing, which is now recognised as a criminal offence.

Attend to strengthen your ASB case management skills, improve compliance, achieve better outcomes for residents and communities, and increase tenant confidence and satisfaction.