Course Summary
The updated statutory guidance on ASB Case Reviews raises expectations across the board, placing a renewed focus on accessibility and truly victim‑centred practice. Our timely ASB Case Reviews online training provides clear, expert support to help you assess and refine your current procedures, so they align with these strengthened expectations when responding to victim complaints.
Join us to understand exactly how to apply the new guidance, prioritise meaningful victim engagement, and ensure your ASB Case Review process is easy to access and navigate. Learn how to build robust policies, fulfil your responsibilities confidently, and play an active and constructive role in every review.
Deepen your understanding of how ASB Case Reviews work in practice, including agency roles, responsibilities, and the thresholds for triggering a review – who can apply, when, and how. Explore effective multi‑agency working and discover how stronger collaboration leads to better outcomes for victims and communities.
Our course will guide you through victim‑centred approaches for managing complex cases, assessing risk, and understanding the impact on victims. Leave the day with practical strategies to improve communication, strengthen support, and ensure victims feel heard throughout the process.
With a focus on achieving resolutions and sustainable outcomes, you will also refine your approach to data reporting, learning capture, and continuous improvement. Pinpoint common pitfalls and highlight opportunities to enhance your organisation’s response.
This highly interactive training includes scenario‑based exercises, open discussion, and space to share challenges with peers – giving you the confidence, clarity, and tools to deliver a more effective, victim‑focused ASB Case Review process.
