Event Summary

Phase 2 of Awaab’s Law comes into force in October 2026. In addition to damp and mould, social landlords will need to respond to multiple hazards – excess cold, heat, fire, electrical hazards, structural issues and hygiene failures – within strict statutory timeframes.

Join Westminster Insight’s Awaab’s Law: Managing Hazards in Social Housing Conference, taking place online on Thursday 15th October 2026, for a full day of regulatory guidance and practical implementation advice.

This practical and timely conference focuses on what implementation will look like in practice, how to investigate and triage the new hazard categories effectively, and how to meet 15-working-day repair deadlines across a much broader range of risks.

You will hear an update on regulatory expectations and enforcement action. Find out what adequate evidence of compliance looks like under Phase 2. We will examine the legal framework in full: obligations under Phase 2, the decant duty, criminal prosecution risk for serious failures, and what early tribunal and enforcement activity is telling us about how the law is being applied.

Dealing with more than one hazard under the HHSRS at the same time can be complex. The Housing Ombudsman’s learning from severe maladministration report in March 2026* found that landlords routinely treat hazards (excess cold, damp and mould) in isolation rather than together. This conference will set out how to build an integrated approach, covering clear communication with residents, proactive hazard identification, strong record keeping and information management, and cross-team coordination.

Designed for social housing providers and local authorities, join us online to find out how organisations are managing Phase 2. Learn about where the operational pressure points are, what contractor capacity challenges are emerging, and how technology is being used to classify, track and evidence compliance across the new hazard categories.

Social landlords should ensure they are preparing for the expansion of Awaab’s Law. Phase 3 of Awaab’s Law is expected in 2027, extending regulations to cover all remaining HHSRS hazards where they present a significant risk of harm.

Don’t miss this opportunity to take away practical, evidence-based guidance and leave ready to manage Awaab’s law implementation with confidence.

Key Points

  • Understanding the scope of Awaab’s law and other regulatory requirements
  • Expectations from the Regulator – evidence standards, enforcement activity and the Safety and Quality Standard in the context of Phase 2
  • Learnings from the Housing Ombudsman – severe maladministration, new casework since April 2026, emerging complaint patterns
  • Complaints involving hazards – Reviewing your complaint policy and updating complaint handling training for staff
  • Understanding the developing legal landscape: decant duty triggers, criminal prosecution risk, early tribunal decisions and evidencing compliance
  • Integrating Phase 2 hazard categories into repairs workflows and case management systems
  • Developing cross-team working: aligning repairs, building safety, lettings and complaints, and effective governance and oversight
  • Managing contractor capacity and supply chain issues including risk management and contingency planning for cases when the statutory deadline is not met
  • Knowledge and information management – keeping accurate records, end-end audit, vulnerability tracking and data standardisation
  • Using digital tools and AI to triage, track and evidence compliance across the new hazard categories
  • Strategies to communicate with and support vulnerable tenants less likely to report hazards or allow access to their property
  • Planning for Phase 3 and how to build a compliance roadmap for October 2027

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Group discounts

Contact us for group rates.