Tom is an author, business consultant, trainer, and former NHS manager. He uses his unique mix of learned, lived, and professional experience to support healthcare organisations provide safe services. A regular speaker at the annual Patient Safety Congress Tom was invited to comment on NHS culture for Newsnight and LBC in the wake of the Lucy Letby case. He has sat on numerous steering groups contributing to nationally significant topics including Open Government, the Justice System, and NHS leadership. He believes improvement begins with understanding and our ignorance is the greatest enemy we face.

Tom has authored two books, No Wealth But Life – What’s Gone Wrong with Healthcare in Britain & How We Can Save the NHS (2023) and Lions, Liars, Donkeys and Penguins – The Killing of Alison (2020), a critically acclaimed true story of the events preceding the suicide of his sister following abuse by a nurse in an NHS mental health hospital. He is an AQUA (Advancing Quality Alliance) Associate, an NHS Leadership Academy Facilitator, and a patient safety partner.

Tom is an author, business consultant, trainer, and former NHS manager. He uses his unique mix of learned, lived, and professional experience to support healthcare organisations provide safe services. A regular speaker at the annual Patient Safety Congress Tom was invited to comment on NHS culture for Newsnight and LBC in the wake of the Lucy Letby case. He has sat on numerous steering groups contributing to nationally significant topics including Open Government, the Justice System, and NHS leadership. He believes improvement begins with understanding and our ignorance is the greatest enemy we face.

Tom has authored two books, No Wealth But Life – What’s Gone Wrong with Healthcare in Britain & How We Can Save the NHS (2023) and Lions, Liars, Donkeys and Penguins – The Killing of Alison (2020), a critically acclaimed true story of the events preceding the suicide of his sister following abuse by a nurse in an NHS mental health hospital. He is an AQUA (Advancing Quality Alliance) Associate, an NHS Leadership Academy Facilitator, and a patient safety partner.