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Course Summary

Every organisation is exploring how artificial intelligence can improve business functions. As professionals, we know that AI can boost productivity and support key office tasks. Yet with a bewildering range of tools available and growing concerns around ethics, privacy and data security it can be difficult to know where to start.

Join our Essential AI for the Workplace online training course to gain a clear, practical overview of today’s major AI tools, including ChatGPT, Microsoft Copilot, Gemini, Claude and Perplexity. Learn how these tools differ, what they can do, and how to judge which ones are best suited to your workplace.

The course focuses on achieving real productivity gains and producing professional‑quality outputs, with hands‑on exercises using Microsoft Copilot. You will also explore how ethical principles should guide the use of this rapidly developing technology.

By the end of the course, you will have a clear understanding of which AI tools are right for you and how to use them effectively, safely and responsibly in your day‑to‑day work.

Trainers

Alan Rutter

Data Visualisation Specialist

Who should attend

This course is for any professional who wants to use AI tools effectively and ethically in the workplace to improve productivity.

Online Training

Participate in live training online
Group work and practical scenarios
Course materials

It surpassed my expectations - it recognised risks and limitations as well as the benefits of using AI tools in the workplace. Delivery was appropriate for me who sometimes feels left behind by technology. I’m reassured that I am more knowledgeable and competent than I thought I was!
Nina Robinson, West Yorkshire Violence Reduction Partnership

A brilliant training session.
Juliana Blackmore, IMG Studios

Really excellent training with a clear benefit to my role and how we use data across our organisation. I will suggest some colleagues attend future sessions.
Rebecca Pritchett, West Mercia LRF Secretariat

Very interesting. I learned a lot.
Katrina Hill, Royal Horticultural Society (RHS)

Course Outcomes

Understand the pros and cons of leading AI tools and where they add the most value in the workplace
Practice creating effective prompts to produce clearer, more reliable outputs from AI systems
Get hands‑on experience using AI tools, including Microsoft Copilot, for everyday tasks such as writing, planning and collaboration
Gain awareness of how AI hallucinations occur and learn practical strategies to mitigate them
Assess best‑practice principles for ethical AI use and how to apply them within your organisation
Explore the current AI landscape through real life examples and case studies

Agenda

09:30 - 09:45

Introduction from the Trainer

Alan Rutter

Data Visualisation Specialist

09:45 - 10:15

Overview of Artificial Intelligence

Generative AI, agentic AI and machine learning
Understanding how Large Language Models work
Examples of successful deployments (and disaster stories)
Why ethical use of AI matters

10:15 - 11:15

AI Tools and Workplace Use Cases

Overview of ChatGPT, MS Copilot, Gemini, Perplexity and Claude
Case studies and demos of what the tools can actually do
The key use cases for AI in the workplace (and where not to use it)
Ethical and privacy considerations of the different tools

11:15 - 11:30

Morning Break

11:30 - 12:15

Giving Effective Guidance to AI

The essential ingredients of an effective prompt
How to ensure outputs are tailored to you and your organisation
Identifying where you need a ‘human in the loop’
Mitigating the problem of hallucinations

12:15 - 13:00

Improving Personal Productivity with Microsoft Copilot

Using AI for brainstorming and drafting communications
Getting useful feedback and editing advice
Scheduling meetings in Outlook and Teams
Collaborating with colleagues using Copilot pages

13:00 - 14:00

Lunch Break

14:00 - 15:00

Working with Data and Documents Using Microsoft Copilot

Exploring Excel spreadsheets and decoding data formulas
Digesting and summaries large documents in Word or PDF
Creating and searching automated meeting notes
Analysing unstructured text to pull out themes and perform sentiment analysis

15:00 - 15:15

Afternoon Break

15:15 - 16:15

Ethical Use of AI

Exploration of the moral and ethical concerns around AI
Best practice for AI ethics in the workplace
Understanding the risks of bias in training data sets
The limitations of using AI for decision-making

16:15 - 16:30

Final Q&A, Wrap Up and Further Resources

Addressing any remaining questions and providing additional resources

16:30

Close of Course

Alan Rutter

Data Visualisation Specialist

CPD

This course is CPD Certified.

Contribute 7 hours towards your Continuing Professional Development (CPD) and receive a certificate of attendance.

In-house Training

This course can also be offered as in-house team training. Find out more about our tailored training solutions by contacting us at [email protected]

In-House Training

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Wednesday 25th March 2026

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Microsoft Copilot for the Workplace Online Training

Thursday 23rd April 2026

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AI-Supercharged Marketing Strategy Online Training

Tuesday 28th April 2026

Data and Technology Training Courses

Essential AI for the Workplace

Online Training

Course Summary

Course Outcomes

Agenda