Emotional Intelligence (EQ) For Leaders Training

Overview
Course Outcomes
Agenda
Trainers
CPD
In-house Training

Course Summary

Emotional Intelligence (EQ) is our ability to regulate our emotions as well as recognise and understand the emotions of others. High EQ individuals form strong relationships, line manage effectively and inspire others to action.

Join Westminster Insight’s Emotional Intelligence for Leaders Training for an interactive introduction to EQ and to understand the practical applications for leaders. The workshop is suitable for board members, executives, departmental heads, senior managers and HR teams.

The course will build your understanding of Emotional Intelligence in today’s working world and help leaders to fulfil their leadership potential in the workplace.

The course will build your understanding of EQ including:

Self-Perception
Self-Expression
Interpersonal
Decision Making
Stress Management

Join us in London to take part in our individual and group exercises to deepen and develop your EQ knowledge. Get personalised advice from our expert trainer and take away a bespoke toolkit and resources to help you thrive.

Venue Details

In-person – This course will take place at IStructE in Central London. Attend in-person to benefit from interactive learning experiences, group exercises and to meet your peers.

Trainers

Diana Byrne

Director

Clarity Consulting

Who should attend

This course will bring together professionals from across the public, private and voluntary sectors including:

Chairs and Board Members
Directors
Senior Executives
Heads of Departments
Senior Line Managers
HR Teams

Face-to-Face

In-person training
Highly interactive
Centrally located, high quality training venue
Refreshments provided

Venue details

The Institution of Structural Engineers, Bastwick Street, London, UK

Map

Really enjoyed it, very useful and will certainly try getting more of this into my everyday life too.
Val Noble, National Trust

Smooth running and everything worked, which helped us focus on the content. I liked the networking break a lot, a break that was productive and kept you thinking about the content.
Joanna Kori, Encompass Corporation

A number of very interesting points.
Mitzi Mace, Insolvency Service

Course Outcomes

Understand emotional intelligence (EQ), and how it relates to leadership
Discover how to leverage EQ in your leadership and communications
Recognise your own personal EQ strengths and identify areas for development
Use EQ to develop resilience, and nurture psychological safety
Take away a bespoke EQ Leaders toolkit
Boost your EQ for the long-term
Inspire great performance in yourself and others.

Agenda

09:30 - 10:00

Registration, Tea and Coffee

10:00 - 10:15

An Introduction to EQ

What is EQ and how does it vary individually?
Understanding the basics of EQ

Take part in an interactive Lego Serious play exercise to establish the basics of EQ and how to use it to solve problems.

10:15 - 10:45

Overview of EQ in Todays Working World

Fulfilling your leadership potential with EQ
Adapting EQ in today’s working world: hybrid and distributed teams
EQ examples: exploring what are deemed as high, medium and low EQ scenarios
EQ linkage to business results

10:45 - 11:15

Developing Self-Awareness and Understanding Your Impact on Others

A personal evaluation of your EQ
Personal leadership style/impact SWOT analysis

Develop a SWOT analysis to understand your leadership style and its impact on others.

11:15 - 11:30

Morning Break

11:30 - 12:15

EQ and Leadership Presence

Managing with EQ
Behaviour and impact
Listening, hearing and giving feedback
Linking feelings to behaviours
Self-regulation
Enhancing awareness of self/others
Cultural intelligence and inclusion

Complete a quiz covering the 10 myths about EQ.

12:15 - 13:00

How to leverage EQ in your Leadership and Communication

Communicating current and ideal states of EQ in your leadership style
Defining what type of listener you are
Stop, start, continue, plan

Take part in an interactive group exercise to review your communication and listening skills

13:00 - 14:00

Lunch Break

14:00 - 15:15

Overview of the EQ Leaders' Toolkit: Inspiring Great Performance in Yourself and Others

Developing resilience, coping mechanisms and self-care
Seeking and providing feedback
Nurturing psychological safety
Fostering input/collaboration

Take away a bespoke toolkit that you can adapt to your own needs

15:15 - 15:30

Afternoon Break

15:30 - 16:00

Key Tools from the EQ Leaders Toolkit

Alignment and collaboration
Cultural and situational empathy
Diffusing conflict

16:00 - 16:15

Boosting your EQ for the Long Term

Further reading, tools and resources to boost your EQ
Final questions and next steps to apply learnings

16:15 - 16:30

Close of Course

Evaluation and feedback forms

Course Leader

Diana Byrne is a B2B marketing leader with over two decades of experience helping organisations and senior executives think differently about their people, propositions, products and processes to achieve better results.

Her approach is based on deep marketing experience backed-up by world class continuous improvement accreditations such as Lean Six Sigma (Black Belt), Agile, Lego Serious Play and Design Thinking from Harvard Business School.

Over the course of a 25 year career Diana has helped boost commercial, operational and marketing performance for some of the biggest and most innovative brands – whether large, global enterprises or fast-moving start-ups – across a range of industries and geographies.

Diana is also a postgraduate lecturer at Trinity Tangent where she specialises in Innovation and Entrepreneurship. For more information, please visit her LinkedIn profile

Diana Byrne

Director

Clarity Consulting

CPD

This course is CPD Certified.

Contribute 7 hours towards your Continuing Professional Development (CPD) and receive a certificate of attendance.

In-house Training

Westminster Insight provides bespoke training at a time and place to suit you and your organisation’s needs. All our courses can be provided online, at your place of work or a venue of your choice. Additionally, we can tailor or create a course to suit the exact needs of your organisation. We will discuss the learning outcomes with you and tailor the training to the needs of your organisation.

Benefits of in-house training:

Flexible – Schedule a course date and times that work best for you and your teams. Upskill your teams immediately as training needs arise. Choose from in-person or online and bring your teams together to learn in an interactive, friendly environment.

Cost-effective – Train groups of individuals working in the same organisation without incurring travel or accommodation costs.

Customised Content – Our experienced trainers work with you to ensure that the course content is tailored to meet the needs of your teams and organisation. Benefit from the opportunity to have in-depth discussions about scenarios in your organisation in a confidential forum.

Find out more about our tailored training solutions by contacting us at learning@westminsterinsight.com

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Enquire about our training

Westminster Insight can also provide this training as an inhouse course, to find out more email learning@westminsterinsight.com.

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Emotional Intelligence (EQ) for Leaders

Training

Course Summary

Venue Details

Testimonials

Course Outcomes

Agenda