Course Summary

Avoiding having difficult conversations is a very common behaviour. Our Conducting Difficult Conversations online training course explores the reasons people hide away from tough talks and provides a new way of approaching these difficult conversations. Having difficult conversations is an essential part of being an effective professional, leader, manager and employee. It also happens to be crucial in your personal life as well.

With an interactive, step-by-step approach this course is designed to build your confidence so that you can actually have the difficult conversations that you need to, without the accompanying stress.

There will be plenty of opportunities for participants to practise holding conversations that they find difficult, with a view to leaving the course emboldened to move forward positively.

This course is suitable for anyone who struggles to have effective conversations when the situation is delicate or tricky. It may be of particular interest to leaders, managers and professionals whose efficacy are dependent on this underused ability.