10:00 - 10:05

Course Leader's Opening Remarks

rob neil

Rob Neil OBE

Director and Founder, Krystal Alliance & Former Civil Servant

10:05 - 10:45

Introducing Culture Intelligence: A Brief History and Business Case

  • Exploring the definition of cultural intelligence, its history and evolution, and its place in modern workplaces
  • Understanding the relationship between intelligence quotient (IQ), emotional intelligence (EQ), and cultural intelligence (CQ)
  • Showcasing why cultural intelligence is required for inclusive and transformational leadership
  • Presenting the business case for adopting cultural intelligence into diversity and inclusion strategies
10:45 - 11:00


11:00 - 11:40

Under the Bonnet: The Fundamentals of Cultural Intelligence

This session will consist of an interactive and deep analysis of the four capabilities that comprises cultural intelligence: drive, knowledge, strategy, and action.

11:40 - 12:10

Networking Session

During this session you will be automatically matched with another attendee, and you will start a video chat. When the time expires, you are matched again with another colleague. You may extend your networking session and exchange digital business cards.

12:10 - 12:50

Case Studies: Cultural Intelligence in Practice

  • Case studies of how the adoption of cultural intelligence drove productivity, improved career progression and boosted inclusion
  • Examples of cultural intelligence being utilised within organisations around recruitment and leadership training
12:50 - 13:05


13:05 - 13:45

Case Studies: Measuring and Developing Cultural Intelligence

  • Understanding how to measure cultural intelligence
  • Practical exercises to develop cultural intelligence
  • Sharing next steps to continue on a cultural intelligence journey
13:45 - 13:55

Course Quiz

13:55 - 14:00

Closing Remarks

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