Course Leader


Alan Sharland has 28 years’ experience as a Mediator, Conflict Coach, Facilitator, Trainer and Consultant in Mediation and Conflict Management processes.

Alan has worked in a number of mediation organisations during this time including as:
Director of Hillingdon Community Mediation, Mediator of NHS Complaints for Lambeth, Southwark and Lewisham Health Authority, Case Manager for Hackney Mediation Service and Camden Mediation Service. He is presently Director of CAOS Conflict Management.

He has provided mediation, conflict coaching and conflict management and communication skills training and teambuilding workshops for a large and diverse range of organisations in the public, private, community and charity sectors.

Alan Sharland

Alan Sharland


CAOS Conflict Management

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