Course Summary

Coaching is as an important part of any manager or leader’s role.  Coaching can unlock people’s potential and improve performance.  Managers who use coaching approaches are able to empower team members to learn, adapt and identify their own pathways to improvement. It can help organisations develop their people, increase employee engagement and drive continuous improvement in performance.

This very practical course will be useful for anyone wanting to improve their coaching skills and help people unlock their potential. Take part in practical coaching sessions to hone your questioning and listening skills.

You may also wish to attend Line Management Essentials Online Training taking place the day before on 6th Feb.  Receive a 20% discount for booking both courses.  View the additional courses tab for details.

Course Outcomes

By attending this highly interactive course, delegates will:

  • Understand the differences and overlaps between managing, leading, mentoring, and coaching
  • Identify and use different coaching models
  • Be able to apply coaching skills as a manager
  • Understand different learning styles
  • Learn how to use questions effectively in coaching
  • Practise coaching skills and active listening
  • Understand how coaching skills can support performance management