Event Summary

With regular inspections of social landlords and new Consumer Standards due to come into effect from 1 April 2024, join Westminster Insight’s Housing Inspections Conference to hear practical guidance to help you to prepare for the changes.

The Social Housing (Regulation) Act 2023 has put consumer standards on the same footing as the economic standards, and has given the Regulator of Social Housing (RSH) new powers to regulate and enforce them.

You will hear directly from the Regulator and Housing Ombudsman about how they are gearing up for new consumer regulation and their expectations for social housing providers under the new inspections regime.

Gain a comprehensive update on the new consumer standards:

  • The Safety and Quality Standard
  • The Tenancy Standard
  • The Neighbourhood and Community Standard
  • The Transparency, Influence and Accountability Standard

Learn more about the new standard relating to the provision of information to tenants, and the consultation around a new competence and conduct standard.

You will hear from landlords involved in the first and second waves of the pilot inspection programme. Understand the purpose of the pilots, outcomes, lessons learnt, and what social landlords should expect before inspections are rolled out from April 2024.

We will share approaches and best practice from landlords and councils who are embracing change and demonstrating that they are providing good quality homes and services for tenants. Hear a legal update on the implications of the new regulations for landlords and tenants. The Housing Quality Network will deliver an overview of the costs associated with housing inspections and assess different sources of funding.

Don’t miss this opportunity to join us in-person to gain valuable insights, join discussions and share best practice to help you prepare for the future of housing inspections.

Key Points

  • Preparing for the new inspection regime and an update on the new Consumer Standards
  • New requirements under Awaab’s Law for landlords to identify and address health hazards such as damp and mould within a fixed period
  • The role of the Regulator and new enforcement powers
  • Assessing the costs and funding of housing inspections
  • A spotlight on improving communication with tenants
  • Ombudsman guidance on key issues such as damp and mould
  • Exploring best practice for monitoring and improving stock condition and modernising processes with technology
  • Understanding the legal implications of new regulations
  • Embracing change